On-site support and maintenance.

Weiss Instrument Field Services provides highly trained and experienced field service personal to provide timely on-site maintenance services for both new and existing control systems.

We provide on-site support and maintenance using innovative and cost-effective solutions, fostering long-term partnerships in maintaining complex systems with our full range of On Demand Services.

We are committed to customer satisfaction with the goal of meeting expectations for service, quality and innovation, providing rapid response and vertically integrated solutions.

For periodic maintenance needs, scheduled, per call, and on-site support services can include:

  • Instrument calibration
  • Minor software upgrade or additions
  • Operator and technician training
  • Performance evaluation
  • System tuning

SERVICE PLANS:

On-Site Hardware Maintenance Contracts are customized to your needs and to the specifics of your system. Maintenance contracts can include extended factory warranty on hardware. Optionally, software products can also be covered.

Scheduled  Maintenance Services include:

  • On-site maintenance tailored to meet our client's budgets.
  • Annual preventive maintenance visit to inspect, clean, calibrate and provide certification documentation.
  • Emergency support - On-site demand service.

OTHER SERVICES OFFERED

  • Blackbody Calibration for Infrared Pyrometers
  • Contract Calibration Service
  • Instrument Calibration Programs
  • Instrument Repair Service
  • Instrument Training Seminars
  • NIST Traceable Certification
  • Preventive Maintenance Programs
  • Battery Installation & Maintenance